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Clear Steps is an Australian company.
Clear Steps developed first as our family’s way of life, taught to me by my son Taylor and the fantastic team of therapists that have been involved in his life. Taylor was born with Down Syndrome. Down Syndrome tends to conjure up a stereotype for many people, but in reality the personalities, abilities, health and support needs cover a very wide spectrum. Like everyone, Taylor has personal strengths in some areas and significant weaknesses in others. Breaking tasks, concepts, life and social skills, and even social occasions, into smaller bite-sized pieces enables building on strengths, reduces anxiety and confusion, and nurtures independence. It creates more successes to celebrate too! Let me give you an example... |
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Taylor struggled to learn to feed himself. What to me was such a simple task was to Taylor too herculean. So we broke it into steps, practicing each motion MANY times, everytime repeating the steps aloud.
hand on spoon – scoop – up – in So instead of one task (“eat your dinner”), there were now four tasks. He achieved the “in” task first, giving us a success to celebrate. So we would hand-over-hand support him through the other steps, always giving him the chance to initiate it himself. And gradually, step by step he got it. At 10 years old we would still be wasting our time to tell him to eat his dinner, instead we say “Hand on spoon” and then away he goes… well, most days :) The same philosophy applies to social occasions. Stepping outside the everyday routines of homelife can be a confusing, anxiety-ridden chaotic bedlam of happenings for some. Breaking the occasion into its steps “drive - play – eat lunch – play – drive home” can help to reduce the uncertainty of what is to come. |
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In my past life I was a high school teacher of Japanese to Australian kids. This was a career I had avoided but fell into anyway and quickly grew to love, finding I had always been a teacher at heart. Many Australians outside of Sydney had little exposure to foreign languages at the time. I had to learn to find building blocks and create achievable steps to build students’ confidence in a subject many found daunting at the outset. Reflection has highlighted the preparation this was for parenting a child with special needs.
Following Taylor we have had two more beautiful boys. These two boys have further proved the advantages of having the same clear steps in developing their understanding, knowledge and skills as they grow. I am blessed to have had the education, life experiences, and company – from therapists to students, colleagues to friends & family – that I have had. I trust that this symbiosis will in turn encourage, empower and enable you and yours. |
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Privacy |
People come first.
At Clear Steps we keep our vision in clear sight. We are about designing vibrant & engaging educational resources to benefit people with special needs, both children and older. To be beneficial they first must be safe, and we must be trustworthy. So to help you understand the information we collect & how it’s used, we (“Clear Steps”, “we”, “us”) have created the following Privacy Policy. Please read our Privacy Policy below carefully. You may query what is being collected and change your details at any time by advising us in writing via our contact details below.
At Clear Steps, we are committed to protecting your privacy as a user of our App and services. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles established in the Privacy Act 1988 (Commonwealth).
STORAGE AND SECURITY OF PERSONAL DATA
Any information you enter through our App, on our website or give us in any other way, from time to time, is protected by our secure server or by a third party on our behalf using an approved secure server. You may provide basic contact information such as your name, phone number, address and email address (‘Personal Data’) to enable us to send information or process your product order. We may also collect additional Personal Data at other times in order to be able to deliver our services, including but not limited to contact lists, GPS location, passwords, feedback or communication with Clear Steps customer support.
At all times, your Personal Data is secured against unauthorized use or access and will not be used for any purpose other than as specified in this Privacy Policy. Credit card information is not stored or accessible to us and is encrypted and processed by approved third parties.
We may collect other information about your use of the App, login information, data storage and other similar information for the purpose of improving our services. At no time will we sell, rent or share your Personal Data with any third parties for marketing or similar purposes, without your express consent or unless required by law.
We do not keep your Personal Data when you terminate your use of the App and our services. We periodically purge the database to ensure any outdated information that may personally identify you is wiped from our database.
DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, Clear Steps may use your Personal Data to protect the rights, property or safety of Clear Steps, its customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale or otherwise), or a sale or transfer of its assets, customer information, which may include your Personal Data, could be disclosed to a potential purchaser under an agreement to maintain confidentiality, or could be sold or transferred as part of that transaction. We would only disclose your information in good faith and where required by any of the above circumstances.
THIRD PARTIES
We do not and will not sell or deal in personal or customer information at any time.
Clear Steps is committed to the privacy and security of our clients. We will never disclose your personal details or any Personal Data to a third party, except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of Clear Steps, its customers or third parties or if required by law.
We will use all reasonable means to protect the confidentiality of your Personal Data and will not share your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this Privacy Policy.
We may use Google and/or other third-party service providers to serve ads on our behalf across the Internet and sometimes on our website or App. They may collect anonymous information about your use of our App or visits to our website and your interaction with our products and services. They may also use this information to provide more relevant advertisements about goods and services of interest to you.
SECURITY
Clear Steps strives to ensure the security, integrity and privacy of Personal Data submitted to our App and website, and we periodically update our security measures in light of current technologies.
LINKS
Our App and website may contain links to other websites. These links are meant for your convenience only. Please be aware that Clear Steps is not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this App and website.
EMAIL COMMUNICATION
Clear Steps may also provide you with information and updates regarding our App, website and changes to the law from time to time. Clear Steps may also make you aware of their new and additional products and services via email. This service is free and you can unsubscribe at any time.
CHANGES TO OUR PRIVACY POLICY
As we plan to ensure our Privacy Policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this App or website.
QUESTIONS OR COMPLAINTS
If at any time you have a question about what information we hold about you, wish to change your personal details or have a complaint or concern, please contact us at: kate@clearsteps.com.au.
Please return periodically to review our Privacy Policy.
At Clear Steps we keep our vision in clear sight. We are about designing vibrant & engaging educational resources to benefit people with special needs, both children and older. To be beneficial they first must be safe, and we must be trustworthy. So to help you understand the information we collect & how it’s used, we (“Clear Steps”, “we”, “us”) have created the following Privacy Policy. Please read our Privacy Policy below carefully. You may query what is being collected and change your details at any time by advising us in writing via our contact details below.
At Clear Steps, we are committed to protecting your privacy as a user of our App and services. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles established in the Privacy Act 1988 (Commonwealth).
STORAGE AND SECURITY OF PERSONAL DATA
Any information you enter through our App, on our website or give us in any other way, from time to time, is protected by our secure server or by a third party on our behalf using an approved secure server. You may provide basic contact information such as your name, phone number, address and email address (‘Personal Data’) to enable us to send information or process your product order. We may also collect additional Personal Data at other times in order to be able to deliver our services, including but not limited to contact lists, GPS location, passwords, feedback or communication with Clear Steps customer support.
At all times, your Personal Data is secured against unauthorized use or access and will not be used for any purpose other than as specified in this Privacy Policy. Credit card information is not stored or accessible to us and is encrypted and processed by approved third parties.
We may collect other information about your use of the App, login information, data storage and other similar information for the purpose of improving our services. At no time will we sell, rent or share your Personal Data with any third parties for marketing or similar purposes, without your express consent or unless required by law.
We do not keep your Personal Data when you terminate your use of the App and our services. We periodically purge the database to ensure any outdated information that may personally identify you is wiped from our database.
DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, Clear Steps may use your Personal Data to protect the rights, property or safety of Clear Steps, its customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale or otherwise), or a sale or transfer of its assets, customer information, which may include your Personal Data, could be disclosed to a potential purchaser under an agreement to maintain confidentiality, or could be sold or transferred as part of that transaction. We would only disclose your information in good faith and where required by any of the above circumstances.
THIRD PARTIES
We do not and will not sell or deal in personal or customer information at any time.
Clear Steps is committed to the privacy and security of our clients. We will never disclose your personal details or any Personal Data to a third party, except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of Clear Steps, its customers or third parties or if required by law.
We will use all reasonable means to protect the confidentiality of your Personal Data and will not share your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this Privacy Policy.
We may use Google and/or other third-party service providers to serve ads on our behalf across the Internet and sometimes on our website or App. They may collect anonymous information about your use of our App or visits to our website and your interaction with our products and services. They may also use this information to provide more relevant advertisements about goods and services of interest to you.
SECURITY
Clear Steps strives to ensure the security, integrity and privacy of Personal Data submitted to our App and website, and we periodically update our security measures in light of current technologies.
LINKS
Our App and website may contain links to other websites. These links are meant for your convenience only. Please be aware that Clear Steps is not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this App and website.
EMAIL COMMUNICATION
Clear Steps may also provide you with information and updates regarding our App, website and changes to the law from time to time. Clear Steps may also make you aware of their new and additional products and services via email. This service is free and you can unsubscribe at any time.
CHANGES TO OUR PRIVACY POLICY
As we plan to ensure our Privacy Policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this App or website.
QUESTIONS OR COMPLAINTS
If at any time you have a question about what information we hold about you, wish to change your personal details or have a complaint or concern, please contact us at: kate@clearsteps.com.au.
Please return periodically to review our Privacy Policy.
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Terms of Use |
These Terms of Use apply to the use of our Apps and Website. We may modify and update these Terms of Use at any time, without notice. You need to ensure you review the Terms of Use from time to time. By using our Apps and our services, you agree to be bound by these Terms of Use as well as any and all general terms and conditions posted on our website from time to time. If you do not accept these Terms of Use, you are not permitted to use our Apps or related services.
DEFINITIONS
“App” means the Faith Steps software application for mobile phones and tablet computers.
“Advertiser” means an advertiser who has been accepted to place an advertisement or listing on or through the App.
“Content” means anything an end user, subscriber or Advertiser submits to be included on the App, including all material, links, words and images.
“We”, “our” and “us” means Clear Steps.
“You” means each of the end user, subscriber or Advertiser (as relevant).
"Website" means clearsteps.com.au
GENERAL
By using this App, you authorize us to use, re-use and to grant others the right to use and re-use your Content and any reproduction or similar, in any form of media or technology for any purpose related to the App.
You agree and acknowledge that the App, and any associated website we own, may use third party vendors and hosting partners to provide the necessary software, hardware, service and storage, as well as anything related to running the App.
Unless otherwise specified, our Apps, website and associated services are for your personal and own business use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, software, products or services obtained from the Apps or website, which are not your own intellectual property.
You also agree you will not transmit any viruses, malware, worms, etc. of any kind and that you will not upload, post, host or transmit unsolicited material or messages.
MODIFICATION OR TERMINATION OF APP
We reserve the right at any time and from time to time to modify or discontinue our Apps, either temporarily or permanently, with or without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of our Apps.
From time to time we may issue an update to our Apps which may add, modify and/or remove features from the App. These updates may be pushed out automatically with little or no notice. If there is a material change to the permissions required to run the App, we will seek your agreement to the permissions and at such time you may choose to accept or not.
LIABILITY
Your use of the Apps, website and any of our services is at your sole risk. The App, website and services are provided on an ‘as is’ and ‘as available’ basis. We make no warranty that the App services and website will meet your requirements or be available on an uninterrupted, secure or error-free basis.
By using our Apps or our services, you agree that we are not liable for any inaccuracy, error or failure of the software. In addition, we are not liable for any loss or damage arising from any download or your use of our Apps and / or website, including any viruses, system failure, consequential, indirect, incidental, special or direct loss or damage to your systems.
In all cases, our liability is limited to the amount paid by you to us in the last six (6) months for any service.
Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
INTELLECTUAL PROPERTY
All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks and belong to us.
All other trademarks or service marks within this App and website are the property of their respective owners. Nothing in these Terms of Use grants you any right to use any trademark, service mark, logo, and/or our name or that of any other owner.
You are solely responsible for obtaining permission before reusing any copyrighted material that is available on our site and App. Any unauthorized use of the materials appearing on our site and App may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
GOVERNING LAW
These Terms of Use are governed by the laws of NSW which are in force from time to time and both you and we agree to submit to the jurisdiction of the Courts of NSW for determining any dispute concerning these Terms of Use.
DEFINITIONS
“App” means the Faith Steps software application for mobile phones and tablet computers.
“Advertiser” means an advertiser who has been accepted to place an advertisement or listing on or through the App.
“Content” means anything an end user, subscriber or Advertiser submits to be included on the App, including all material, links, words and images.
“We”, “our” and “us” means Clear Steps.
“You” means each of the end user, subscriber or Advertiser (as relevant).
"Website" means clearsteps.com.au
GENERAL
By using this App, you authorize us to use, re-use and to grant others the right to use and re-use your Content and any reproduction or similar, in any form of media or technology for any purpose related to the App.
You agree and acknowledge that the App, and any associated website we own, may use third party vendors and hosting partners to provide the necessary software, hardware, service and storage, as well as anything related to running the App.
Unless otherwise specified, our Apps, website and associated services are for your personal and own business use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, software, products or services obtained from the Apps or website, which are not your own intellectual property.
You also agree you will not transmit any viruses, malware, worms, etc. of any kind and that you will not upload, post, host or transmit unsolicited material or messages.
MODIFICATION OR TERMINATION OF APP
We reserve the right at any time and from time to time to modify or discontinue our Apps, either temporarily or permanently, with or without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of our Apps.
From time to time we may issue an update to our Apps which may add, modify and/or remove features from the App. These updates may be pushed out automatically with little or no notice. If there is a material change to the permissions required to run the App, we will seek your agreement to the permissions and at such time you may choose to accept or not.
LIABILITY
Your use of the Apps, website and any of our services is at your sole risk. The App, website and services are provided on an ‘as is’ and ‘as available’ basis. We make no warranty that the App services and website will meet your requirements or be available on an uninterrupted, secure or error-free basis.
By using our Apps or our services, you agree that we are not liable for any inaccuracy, error or failure of the software. In addition, we are not liable for any loss or damage arising from any download or your use of our Apps and / or website, including any viruses, system failure, consequential, indirect, incidental, special or direct loss or damage to your systems.
In all cases, our liability is limited to the amount paid by you to us in the last six (6) months for any service.
Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
INTELLECTUAL PROPERTY
All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks and belong to us.
All other trademarks or service marks within this App and website are the property of their respective owners. Nothing in these Terms of Use grants you any right to use any trademark, service mark, logo, and/or our name or that of any other owner.
You are solely responsible for obtaining permission before reusing any copyrighted material that is available on our site and App. Any unauthorized use of the materials appearing on our site and App may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
GOVERNING LAW
These Terms of Use are governed by the laws of NSW which are in force from time to time and both you and we agree to submit to the jurisdiction of the Courts of NSW for determining any dispute concerning these Terms of Use.